Global Wizard Customer Support Dashboard

AES Filing 3

• Why aren't all of my product lines showing up in my AES filing?
• How Do I File AES from within the ACE portal?
• Do I need to do an AES filing for a domestic shipment?

API 0

Clauses 3

• How do I create a Clause in Global Wizard?
• What documents support clauses?
• How do I use or assign a Clause to a document?

Consolidations 4

• How do I add shipments to a Consolidation?
• Removing Shipments from a Consolidations via the UI
• How do I remove a shipment from a Consolidation?
• Why can't my shipments be Consolidated?

Denied Persons (Legacy) 2

• Why doesn't Denied Persons stop me from continuing a shipment after an entity has been found in the database?
• What databases does the Denied Persons tool use?

General Questions 14

• How do I change my password in Global Wizard?
• Where can I find the Global Wizard User Guide?
• My documents won't process because I'm missing information. What do I do?
• My Global Wizard dashboard has ads and other third-party content. Is this normal?
• What is the preferred browser for Global Wizard?

See all 14 articles

Integrations 1

• Why didn't my order transmit into Global Wizard?

Requirements Guide 0

Shipments 0

Signatures 2

• How do I have my signature automatically added to documents?
• Why isn't My Signature Appearing in Documents?

Entities 1

• How do I attach a document to an Entity?

Reports 1

• How do I create a shipment summary report in Global Wizard?